Monthly Archive: March 2021

Trust, creativity and a good relationship key to Support Coordination success

Finding genuine, reliable support coordination for her teenage son felt like an endless battle for Williamstown mum, Maraid.  As she sought to make the most of Duke’s National Disability Insurance Scheme plan, Maraid tried out several support providers unsuccessfully and was left feeling overwhelmed.  She said...

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Transition accommodation service celebrates successful first year, despite pandemic

A year ago the Fantella family was feeling a mix of nerves, excitement and tinge of sadness as their eldest daughter, Amber, prepared to leave home for the first time. Twelve months on her parents,...

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Survey shows high satisfaction despite challenging year

An overall service satisfaction rate of 95 per cent show Gateways continued to deliver on its mission despite a challenging year, according to feedback from our latest annual user survey. Thank you to the more...

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